Then swipe right or left to locate Mail (or third-party email tool) app.Swipe up from the bottom of the screen and then pause slightly in the middle.To clear out random app glitches that might have hindered you from opening email attachments on your iPhone XS, force close the email app then restart your device. First solution: Force close Mail (email) app then restart.Įmail problems including attachment loading and relevant symptoms can also occur when the email app acts up. If you still can’t open email attachments on your iPhone XS, then you can apply the following workarounds to rule out software-related errors. Unless the attached file is corrupted, it should open on the phone as long as all the specified requisites are met. Each file type has a corresponding app to run on, either a stock (built-in) or third-party application.Īside from the corresponding app, a stable Internet connection and ample of storage space on the device are likewise needed. To open email attachments of vcf type, Contacts app is required. The main file type identifier is the filename extension, usually a three-letter text after the period (.) on the filename. In this case, you will need to deal with Internet connectivity problem first so that email functions work properly again.īefore troubleshooting, check the file type of the email attachment you’re attempting to open and make sure you have the required application on your iPhone. In some instances, email attachments may also fail to open due to network-related problems like when the attached file is too large and the Internet connection is too slow or unstable. the file is too large and available storage is low.
Among the common reasons as to why email attachments won’t open on an iPhone include but not limited to the following: Otherwise, there’s no way for you to view the attached contents. To view or open email attachments, you will need to use other apps or tools that support the attached file type. You will know that the email contains an attachment if you see the paper clip icon next to the name of the sender’s message header. If it is and still won’t open or showing unsupported file error, troubleshoot your device using the workarounds mapped out below.Įmails can contain file attachments. If you cannot open email attachments on iPhone XS, make sure that the download process has been completed.
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